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Processing Time — Orders are processed within 1–3 business days after payment confirmation.

Shipping Time — Standard shipping takes 7–15 business days depending on your location. Express options may be available at checkout.

Shipping Costs — Shipping fees are calculated at checkout based on your location and order weight.

International Shipping — We ship worldwide. Please note that customs duties and taxes may apply and are the responsibility of the buyer.

Tracking — Once your order is shipped, you will receive a tracking number via email.

Lost or Delayed Packages — If your package is lost or significantly delayed, please contact us and we will investigate with the carrier.

Contact: support@heatmasspillow.store