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Contact Us
If you have any questions regarding our thermal massage pillows, cervical contour dimensions, power adapter specifications, order status, shipping, or returns, please contact our customer support team. We aim to respond to all inquiries within 24 to 48 business hours.
| Store Name: | Heat Mass Pillow |
| Website: | heatmasspillow.store |
| Email: | support@heatmasspillow.store |
| Phone: | +61 492 081 688 |
| Business Address: | 33 Thomas Street, Whyalla Stuart SA 5608, Australia |
| Support Hours: | Monday to Friday: 9:00 AM – 5:00 PM (ACST) |
Important Note: The physical address listed above is for corporate registration and administrative operations only. Please do not send returned wellness pillows or parcels to this address without obtaining an authorized return warehouse address from our support team first.